Terms & Conditions

Bookings

Holidays will only be confirmed as booked once the deposit (20% of the full holiday price) has been received. Reservations will be held for 5 working days (pending the receipt of the deposit). The final balance must be paid at least 8 weeks before departure otherwise your holiday will be cancelled and charges will apply.

Cancellations

You must notify us in writing if you wish to cancel your holiday. The following cancellation charges will apply:

• Prior to 8 weeks before departure - loss of deposit.
• 8-4 weeks before departure - 50% of the total holiday cost.
• 4-2 weeks before departure - 75% of the total holiday cost.
• Under 2 weeks before departure - 100% of the total holiday cost.

If we are forced to cancel or make any substantial changes to your holiday we will offer you a full refund or the option to purchase an alternative holiday from us.

Prices

We reserve the right to change our advertised prices according to market conditions and exchange rates. However, once your deposit has been received the price of your holiday in euros is guaranteed not to change.

Damages

Any damages must be paid for in full, prior to leaving the chalet.

Liability

We cannot accept liability for:

• medical expenses
• third party claims
• accidents
• damage or loss of client property
• loss, delay or cost associated with adverse weather conditions
• late arrival or cancellation flights
• the quality of services provided by third-parties

You are responsible for arranging appropriate travel insurance and medical cover at the time of booking your holiday - standard holiday insurance is not always sufficient for mountain holidays. Alpine Adventure may suggest routes and activities but we are not qualified Mountain guides - clients undertake all activities entirely at their own risk.

We regret that we cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by 'Force Majeure'. In these booking conditions, 'Force Majeure' means any event which we, or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riots, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside of our control.

Information

Although all information given on this site is (to the best of our knowledge) correct Alpine Adventure do not accept responsibility for any inaccuracies that might be published. Quoted prices for products and services provided by third parties are indicative only. If you would like us to book such services on your behalf we will provide you with accurate pricing during the booking process.

Complaints

If you are unhappy with any aspect of our service please let us know immediately and we will do our best to resolve the issue.